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Terms and Conditions

Effective Date: 1st February 2024

Welcome to www.bigapplehead.com (the “Website”), owned and operated by REACTIVATE REPUTATION LLC (“we,” “us,” “our”). By accessing or using our Website, you agree to comply with and be bound by these Terms & Conditions (“Terms”). Please read these Terms carefully. If you do not agree to these Terms, please do not use the Website.

1. Acceptance of Terms

By accessing or using our Website, you agree to these Terms and any additional terms and conditions that may apply to specific sections of the Website or to products and services available through the Website.

2. Use of the Website

a. Eligibility

You must be at least 18 years old to use our Website. By using the Website, you represent and warrant that you meet this age requirement.

b. Account Registration

To access certain features of the Website, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

c. Prohibited Conduct

You agree not to:

  • Use the Website for any unlawful purpose.
  • Use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Website.
  • Attempt to gain unauthorized access to any portion of the Website or any other systems or networks connected to the Website.
  • Use any automated means to access the Website for any purpose without our express written permission.

3. Services

a. Description of Services

We offer services including but not limited to:

  • 5-Star Google Reviews: Creating and posting positive reviews.
  • Negative Review Management: Addressing and mitigating negative feedback.
  • Local SEO Services: Improving search engine visibility for local businesses.
  • 24/7 Support: Providing round-the-clock support.
  • 30-Day Refill Assurance: Guaranteeing review refill within 30 days if needed.

b. Service Limitations

We strive to ensure the accuracy and quality of our services but do not guarantee specific results. We are not responsible for any negative impacts on your online reputation that may arise from factors outside our control.

4. Payment and Fees

a. Pricing

Prices for our services are displayed on the Website and are subject to change. We will notify you of any price changes in advance.

b. Payment Terms

Payment for services is required in advance. We accept payment via credit card and other specified methods. You agree to provide current, complete, and accurate billing information.

c. Refund Policy

Refunds are provided at our discretion. Please refer to our Refund Policy on the Website for more details.

5. Intellectual Property

a. Ownership

All content on the Website, including text, graphics, logos, images, and software, is the property of REACTIVATE REPUTATION LLC or its licensors and is protected by applicable intellectual property laws.

b. License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal and non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

6. Disclaimer of Warranties

The Website and services are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website or services will be uninterrupted, error-free, or secure.

7. Limitation of Liability

To the fullest extent permitted by law, REACTIVATE REPUTATION LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use of or inability to use the Website.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Website.

8. Indemnification

You agree to indemnify and hold harmless REACTIVATE REPUTATION LLC, its affiliates, officers, directors, employees, agents, and licensors from any claims, damages, liabilities, costs, or expenses arising from your use of the Website or services, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on the Website. Your continued use of the Website after the changes take effect constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles.

11. Dispute Resolution

Any disputes arising out of or relating to these Terms or the use of the Website shall be resolved through binding arbitration in New York County, New York, under the rules of the American Arbitration Association.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Contact Us

If you have any questions about these Terms, please contact us at:

REACTIVATE REPUTATION LLC
25415 60th Ave
Little Neck, NY 11362
USA
Email: support@bigapplehead.com


Last Updated: 1st June 2024